Customer Service
Our goal at Bebe Dulce is to provide our customers with the highest quality service and merchandise.
OUR PRODUCTS
All Bebe Dulce products are handmade or hand altered. Slight imperfections are what make each item special not manufacturing defects. Slight fraying and fading are intended characteristics. If for any reason you believe your product is defective, please contact us and we will be happy to help you. Colors shown on the website may vary due to computer monitor settings.
PAYMENT
Bebe Dulce accepts Visa, Mastercard, Amex & Discover through Paypal. You do not have to sign up for a Paypal account to pay with a credit card. Although Paypal is completely secure, if for any reason you do not feel comfortable using Paypal, please just send us an email or call us at 970.319.6517 and we can manually process your payment without Paypal.
CUSTOM ORDERS
Bebe Dulce loves to customize any order we can. If you would like a custom order of any of our products or would like for us to make a custom product for you, please email us and we will be happy to help you create something fabulous!
RETURNS
Bebe Dulce always hopes that you are 100% satisfied with your purchase. If for any reason you are not 100% satisfied with your purchase, please contact us within 14 days after you receive your product and we will be happy to issue a refund. If it is past 14 days we can issue a Bebe Dulce credit. If your product is defective in any way, please contact us and we will replace your product or issue a refund.
SHIPPING
Bebe Dulce ships all products via USPS or UPS. If you have special shipping requests, please email us within 24 hours of the time your order is placed and we will try to accommodate your request. All products are anticipated to ship within 2-7 days from the order date with most orders shipping within 2-3 days. Once you place an order we will email you with a more specific ship date. If you need a rush order, please feel free to contact us to arrange.
PRIVACY POLICY
Bebe Dulce keeps all customer information strictly confidential. We do not trade or sell personal information of those who visit this site. Your complete privacy is of top concern.
WHOLESALE INFO
If you are interested in carrying Bebe Dulce products as a retailer, please contact us to receive our wholesale catalog or to set up an account.
SAFETY
Safety is our top concern at Bebe Dulce. Please read all safety information before using our products. Please see our Satery page.
COPYRIGHT
All Bebe Dulce designs are the property of Bebe Dulce. By visiting our site, you agree that you will not copy, print, or otherwise reproduce any part by any means.
